Privacy Policy

Privacy Policy

Siddaganga Urban Co-operative Bank Ltd., Tumkur

1. Introduction

Siddaganga Urban Co-operative Bank Ltd., Tumkur (“the Bank”) is committed to protecting customer privacy and confidentiality. This policy explains how we collect, use, and safeguard your information.

2. Website Information

Official Website: https://siddagangaurbancoop.bank.in

3. Information We Collect

  • Personal details such as name, address, phone number and email
  • KYC documents as per regulatory requirements
  • Account and transaction related information
  • Information submitted through forms

4. Use of Information

  • Provide banking services and customer support
  • Process transactions and maintain records
  • Comply with RBI guidelines and legal requirements
  • Improve website performance and security
  • Prevent fraud and unauthorized access

5. Cookies Policy

  • Cookies help remember user preferences and login sessions
  • Temporary cookies may be used for secure login
  • Users can disable cookies in browser settings

6. Data Sharing and Disclosure

The Bank does not sell or rent customer data. Information may be shared only with regulatory authorities, authorized service providers or for fraud prevention as required by law.

7. Data Security

  • Secure servers and encryption practices
  • Access control and authentication systems
  • Continuous monitoring for threats

8. Third-Party Links

Our website may contain links or embedded content from third-party sites. The Bank is not responsible for their privacy practices.

9. Data Retention

  • Data retained as required for banking operations
  • Retention as per legal and regulatory requirements

10. User Rights

  • Access personal data
  • Request correction of inaccurate data
  • Request deletion subject to regulations

11. Grievance Redressal

Customers may contact the Bank branch or grievance officer for privacy-related concerns.

12. Policy Updates

This policy may be updated periodically. Continued use of services indicates acceptance.

13. Acceptance

By using our website, you agree to this Privacy Policy.